Managing Conflict and Difficult People Course

Managing Conflict and Difficult People Course

With our best intentions to deliver sport in a fun, safe and fair manner, it’s not a matter of ‘if’ but ‘when’ we are met with difficult people and conflict.

Conflict can arise in sport in many ways – selecting athletes onto a representative team, interpreting the rules of the game or even deciding which direction to take the club into the future.

This new course is designed to develop the skills of coaches, officials and committee members to better prevent, manage conflict and deal with difficult people.

Presented by Ian Crawford, the course will investigate strategies to:

  • Identify conflict in its early stages before it erupts into crisis;
  • Prevent conflict arising in the first place;
  • Use verbal strategies and body language to diffuse conflict;
  • Ask the one question that could stop conflict immediately;
  • Deal with conflict on social media.


WHEN: Monday 10 June 2019 from 6.00pm – 8.30pm

WHERE: Geraldton Golf Club, 30 Pass Street Geraldton

COST: This is a FREE Workshop. Light refreshments provided.

RSVP: By registering HERE.

Please contact Sue Patman on 9956 2178 or email with all enquiries.


A second session will be delivered in Leeman on Tuesday 11 June as part of the North Midlands Sports Forum. Please refer to the flyer for further information about this session and contact Simon at the Department of Local Government, Sport and Cultural Industries on 9956 2175 or email to register your interest.


This Course is hosted by the Mid West Sports Federation in partnership with the Department of Local Government, Sport and Cultural Industries and Ian Crawford.